Supply Chain Management (with personal educational support) | E-Learning University of Athens

Supply Chain Management (with personal educational support)

Supply Chain Management (with personal educational support)
Supply Chain Management (with personal educational support)

Supply Chain Management is broadly defined as the procedure that goods and services follow in order to be distributed and stored, it also involves the process of the stockpile and lastly the transfer of the finished goods from the point of origin to the point of consumption. The above procedure is a sequence of steps that include design, planning, execution, control, and monitoring. Upon completion of the course, students will be able to understand advanced topics and emerging trends in logistics and SCM.

The course covers issues related to the planning, design and operations of supply chains of companies and organizations, in collaboration with EEL. This online course is targeted for students with relevant studies or professional experience to logistics and/or supply chain management topics. Once the participant completes all the units successfully, he/she receives a certificate of specialized training. Please note that you can choose, either having personal educational support during the course, or receive the required help from the educational forum you’ll have access to. Each choice comes with a different cost for the applicant. After successfully completing the lessons, the participant will receive a training certificate.

The programme covers issues related to the planning, design and operations of supply chains of companies and organizations, in collaboration with EEL (Greek Logistics Society). The programme is offered in two versions:

1) with personal educational support and total cost 800 €. In that case, elearners receive full academic support from their personal tutor, share any concerns or anxieties related to the programme and receive relevant academic material.
2) with community educational support and total cost 400 €. In that case, elearners can pose their questions/ queries in the customized blog for the course. All queries will receive feedback from our academic team.

 

Lecturer on Supply Chain Management

This programme targets students with relevant studies or professional experience to logistics and/or supply chain management topics. 

Upon completion of the programme, participants will be able to:

•    understand the basic concepts and principles with emphasis on planning, design and execution of supply chain management (SCM) operations;
•    select and apply the appropriate tools and techniques  for the optimization of supply chain design and operation
•    select and use new technologies, information systems and innovative practices in logistics and SCM operations
 

 

Lesson 1:  Introduction to Logistics and Supply Chain Management (SCM)

Upon completion of the lesson, students will be able to:
•    understand the basic concepts and principles of logistics and supply chain management
•    analyze the structure, roles and key stakeholders in the supply chain system
•    understand the role of logistics and supply chain management in business and economy, and logistics/SCM performance issues at national and international environment

Lesson 2: Supply Chain Operation

Upon completion of the lesson, students will be able to:
•    understand the objectives and scope of primary and support functions of SCM, as well as their Iinterrelationships with other business functions
•    recognize the implications of product characteristics (eg. cold chain, high-risk goods, density, value-weight ratio, substitutability, total logistics costs)
•    recognize the main types of supply chain operation(e.g. pull/make-to-order, push/make-to-stock)

Lesson 3: Demand/Order Management & Customer Service 
Upon completion of the lesson, students will be able to:
•    understand the basic concepts, elements and sub-processes of the order cycle, as well as factors affecting order processing 
•    analyze the level of customer service into its individual elements (e.g., pre-transaction, transaction, post-transaction)
•    define specific Key Performance Indicators indicators (KPIs) for evaluating / measuring customer service 
•    apply methods to determine the strategy for optimal level of service provided by SCM

Lesson 4: Distribution Channels and Outsourcing

Upon completion of the lesson, students will be able to:
•    understand the main types of distribution channels, as well as new methods and delivery models ((e.g., direct selling, online sales, drop shipping, urban consolidation centers);
•  understand the process of outsourcing logistics/SCM operations to a 3rd Party Logistics (3PL) Service Provider, and the way in which the 3PL market currently operates
 
Lesson 5: Demand Forecastings

Upon completion of the lesson, students will be able to:
•    understand the importance and main characteristics of demand in the supply chain
•    apply quantitative (eg, time series analysis, trend and projection, regression analysis) methods/ techniques in real-world demand forecasting problems
•    assess quality and accuracy of the forecasting process by using different types and metrics of forecasting error

Lesson 6: Procurement Management

Upon completion of the lesson, students will be able to:
•    understand the importance of the sourcing/procurement process
•    select and apply appropriate criteria for evaluating suppliers
•    manage relationships with suppliers
•    recognize the benefits of electronic procurement (e-procurement)

Lesson 7: Inventory Management

Upon completion of the lesson, students will be able to:
•    identify the different types and characteristics of inventory (e.g., cycle, safety, anticipation, pipeline) 
•    understand  pressures towards maintaining high or/ low inventory levels
•    apply techniques to optimally manage inventory (e.g., Economic Order Quantity - EOQ, Time Between Orders - TBO)
•    select the appropriate inventory replenishment policy/system (e.g., continuous, periodic) 

Lesson 8: Warehouse management

Upon completion of the lesson, students will be able to:
•    understand the importance, roles and types of warehouses in the supply chain
•    understand the basic processes / activities carried out in a warehouse
•    apply techniques and methods for warehouse design and organization
•    identify the main electromechanical equipment, information systems and technologies supporting warehouse operations 

Lesson 9: Freight transportation

Upon completion of the lesson, students will be able to:
•    understand the  various  freight transport (modes (e.g., types, variations, characteristics, vehicles types)  and services (e.g., full-truckload / FTL, less-than-truckload / LTL).
•   apply criteria and methods for selecting the appropriate freight transport mode (with simultaneous considerations of combined transport options)
•   assess d the applicability and benefits of the use of transport telematics and information systems

Lesson 10: Vehicle Routing and Scheduling

Upon completion of the lesson, students will be able to:
•    understand the types, policies and distribution characteristics in urban environment, as well as factors, objectives and constraints on vehicle routing and scheduling problems 
•    understand the types and characteristics of distribution problems
•    apply transport modelling methods and models(e.g., Shortest Path, Vehicle Routing and Scheduling)
•    assess the applicability and benefits of  Vehicle Routing Systems and Fleet Management Systems

Lesson 11: International/Global  Logistics
Upon completion of the lesson, students will be able to:
•    assess the career prospects of  logistics professionals  (e.g., job descriptions, main responsibilities, prospects, career paths)
•    understand concepts and requirements of logistics in international trade environment (e.g. documentation for international shipments, International Commercial Terms - Incoterms, allocation of costs and responsibilities international buyer and seller, terms and payment types in international trade)

Lesson 12: Advanced Topics & Trends in Supply Chain Management

Upon completion of the lesson, students will be able to understand advanced topics and emerging trends in logistics and SCM, including:
•    Sustainability and logistics (e.g., green logistics, carbon footprint monitoring)
•    Reverse logistics 
•    Corporate Social Responsibility (CSR) and the impact on SCM
•    City logistics and freight centers / villages 
•    Collaborative practices along the supply chain (e.g., Vendor-Managed Inventory - VMI, Collaborative Planning Forecasting and Replenishment - CPFR)
•    RFID applications in logistics and SCM
•    Internet-of-Things

Following the completion of each lesson, the student/e-learner will have to submit electronically a set of tests (e.g., multiple-choice questions) and open-ended exercise/assignment. The rating scale ranges from 0 to 100%; typically 60-70% obtained from multiple-choice questions and 30-40% from the open-ended assignment. For the successful fulfillment of the programme requirements, each student should obtain a total (from all 12 lessons) average grade of 50% or more. 

Online and distance learning at National and Kapodistrian University of Athens offers a new way of combining innovative learning and teaching techniques with interaction with your tutor and fellow students from around the world.

​The e-learning programme is implemented via a user-friendly educational platform adjusted to the Distance Learning Principles. Programmes are structured as weekly online meetings; interaction with the programme tutor and other students takes place in a virtual learning environment. The programmes are designed to fit around your schedule; you access the programme whenever it is convenient for you.

The whole world becomes your classroom as e-learning can be done on laptops, tablets and phones – it is a very mobile method.The educational platform is a portal that offers access to electronic classrooms based on modern distance learning technologies. The computer based nature of training means new technology is being introduced all the time to help students engage and learn in a tailored way that will meet their needs. Each e-classroom is similar to a traditional teaching classroom. Students have access to e-classrooms with their personal code number in order to browse  the teaching material, to being informed about the latest news/updates and interact with their instructors. The educational process  of this course is implemented either:

- with personal educational support.In that case, elearners receive full academic support from their personal tutor, share any concerns or anxieties related to the programme through own personal e-mail account and receive relevant academic material.

or

- with community educational support. In that case, elearners can pose their questions/ queries in the customized blog for the course. All queries will receive feedback from our academic team.

In each programme, learners submit the corresponding tests, within the deadline given by their instructors. Final mark fluctuates from 0 to 100%. The overall grade in each programme is calculated based on the student's marks on assessment exercises that follow each unit  while their instructor might also assign them with a final assessment at the end of the programme. Finally, if the total score on one or more lessons of the programme does not exceed 50%, students can ask for reassessment.

During the programme students will be attending lectures and group seminars presented by academics and speakers from the National University of Athens as well as from other Universities, Research Institutes and Cultural organizations around Greece. In addition, when you study with us, you have online access to first-class resources relevant to your programme – plus you can browse material in other subject areas.

Every week e-learners are provided with the relevant material , either  video-lectures or  typed notes and relevant resources or a combination of both.

Interactivity, lower costs and our long experience guarantees that studying with us will offer a successful and rewarding experience. Finally, the access to a large variety of material and online resources available in each unit aims to excite your curiosity and guide you in studying further on your favourite topic will the online material which can be downloaded will give you the opportunity to quickly refresh your memory after the completion of the programme.

When will I receive the Certificate?

The Certificate will be sent to you electronically 30 working days upon completion, if you have no remaining academic or financial obligations. The Certificate will be also sent to you through traditional post services. Upon request the Certificate can be sent with the use of courier services. In this case, the relative cost should be covered by your side.